The second-hand marketplace Shoppers Express Frustration Regarding Sizing Changes
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has revised its sizing categories for women's and children's clothes without notifying all users about the change.
Digital Channels Reaction
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.
The company said the revised method more closely matches similar services.
They have suggested members to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.
Measurement Approach Updates
Earlier, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L used to be a 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Manual Updates
A different user, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she said.
Marketplace Information
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: earlier, the service retracted a modification regarding delivery choices after backlash from users.
